Nice, quiet rooms with very comfortable bed and high water pressure shower. Lovely residential area walking distance to main roads.
Carly
Mayıs 2024
Hotel easy to find, no problem parking, very quiet location. Nice decor, great comfy beds, excellent shower :) . Indoor pool and spa great. Games room a nice addition. Small but functional gym. Microwave and fridge both good - bowls, plates, and cutlery all provided in the room. Nice accommodating staff.
Scott
Temmuz 2024
staff were professional, very accommodating, free room upgrade, which was an incredible room, extra late checkout on really short notice by me, they weren't pressuring or making s feel rushed at any part of our stay. wish more venues had this kind of service. it really does make or break the entire memory for me. amenities and over the top luxury in facilities, is completely wasted when they forget the basics of the accommodation sector... and i canconfidently say these guys have only improved on that, every single visit, so a big thankyou from me and my partner.
Shaker
Aralık 2024
Being first welcomed into the hotel by the Manager - my partner and I got to our room and it was pretty decent room - our spa bath was very relaxing - had a swim in the pool and relaxed in the spa with the bubbles turned on - the bed was comfortable to sleep in.
Vandenberg
Kasım 2024
Beautiful and spacious room, the jacuzzi bath is a must. The bed is very big and comfy, the place is clean, housekeeping team were very nice and welcoming. Pretty good experience, I recommend ! Perfect for couples
Sabrina
Haziran 2022
Perfect location to city and surrounding suburbs. Reception staff were welcoming and very helpful. The room was quite spacious and enabled the three of us to each do separate activities without tripping over one another. Bedroom was quiet and bed was comfy enough. Bathroom was also well set out and I enjoyed the walk in shower. The pool and jacuzzi was an awesome addition, bonus we didnt have far to walk to and fro from our room. I commented positively on the water/ garden feature in the main entry- great little addition for people of all ages! Very well thought out. Games room was also a nice touch.
Toddlermum
Ocak 2024
It was an easy and quick check-in process. The rooms were spacious and had everything we needed. Even different glasses so we could enjoy a wine/champagne. We were able to get to each other’s rooms via a back courtyard. We left some jewellery in a room and had a call about half an hour after we left which made it easy to get back to pick it up.
Andrina
Ocak 2024
Richard was outstanding in taking care of us. When one of our 11 person family had to go to urgent care, Richard arranged for an extension for that room until noon and confirmed right away that their room was available if an extra night stay was needed. When an extra night was needed, Richard worked out all of the details. Also, we loved your huge indoor pool and hot tub. Also, we loved having the tables in the lobby for our family to congregate. We loved the game room, too.
Partridge
Temmuz 2024
We have stayed here three times now. We like how the parking is easy to access and check in was very smooth. Our room was spacious and very clean. It was well equipped with a microwave as well. Even though we had a car we also caught the train to get into the city a few times, it was about a 20 minute walk or you could do a shorter walk and catch a tram to the Balaklava train station. The pool was a welcome bonus as well. We will definitely be back.
Carolyne
Ocak 2025
We really liked this hotel, it was very clean and comfortable. The kitchen was well stocked with a Nespresso machine and capsules. The bathroom was clean and there was a spa bath but I didn't use that. There wasn't a washing machine in our apartment but there were good laundry facilities available which were only $5. Parking was free but it was a bit of a drive from the city centre, which was ok as it meant that the hotel was quiet. There was a heated indoor pool but we didn't use that, it looked nice though. The staff were so friendly.
Roz1212
Kasım 2023